Terms of Service
Effective Date: 04-15-17
Last Updated: 11-24-25
1. Acceptance of Terms
Welcome to onlinemedia.ca (“Online Media”, “we”, “our”, or “us”).
By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use our website or services.
These Terms apply to all visitors, clients, and users of our services.
2. Services
Online Media provides digital marketing and related services, which may include but are not limited to:
Search Engine Optimization (SEO)
Website design and development
Website management and maintenance
Online advertising (including Google Ads and social media advertising)
Content creation and digital marketing consulting
Service details, pricing, deliverables, and timelines will be outlined in written proposals, agreements, or invoices provided to the client.
3. Client Responsibilities
Clients agree to:
Provide accurate and complete information necessary to perform services
Respond in a timely manner to requests for approvals or content
Ensure they have legal rights to all content, logos, images, and materials provided to us
Comply with all applicable laws and regulations related to their business and marketing activities
Delays in providing required materials or approvals may result in project delays.
4. Payments & Billing
Unless otherwise agreed in writing:
Fees are due as outlined in the invoice or agreement
Ongoing services may be billed monthly in advance
Late payments may result in service suspension
Outstanding balances may incur interest at [Insert Rate]% per month (if applicable)
Advertising budgets (e.g., Google Ads, Meta Ads) are separate from management fees unless otherwise stated.
All fees are non-refundable unless explicitly agreed in writing.
5. No Guarantee of Results
While we apply industry best practices, Online Media does not guarantee:
Specific search engine rankings
Increased website traffic
Specific sales or revenue results
Advertising performance metrics
Search engine algorithms, advertising platforms, and market conditions are beyond our control.
6. Intellectual Property
a) Client Content
Clients retain ownership of content they provide.
The client grants Online Media a non-exclusive license to use, modify, and distribute such content solely for the purpose of providing services.
b) Work Product
Unless otherwise agreed in writing:
Full payment must be received before final website files or deliverables are transferred
Custom designs and marketing materials become the property of the client upon full payment
Online Media retains the right to display completed work in its portfolio and marketing materials
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive business information disclosed during the course of services.
Confidential information does not include information that:
Is publicly available
Was already known prior to disclosure
Is required to be disclosed by law
8. Termination
Either party may terminate services with written notice.
For ongoing services:
A minimum of [Insert Notice Period, e.g., 30 days] written notice is required
Fees for services already performed remain payable
Prepaid fees may be non-refundable depending on the service agreement
Upon termination, access to hosting, ads accounts (if managed under our control), or other proprietary systems may be revoked until outstanding balances are settled.
9. Limitation of Liability
To the fullest extent permitted by law:
Online Media shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or business opportunities arising from the use of our services.
10. Indemnification
You agree to indemnify and hold harmless Online Media from any claims, damages, liabilities, or expenses arising from:
Content you provide
Misrepresentation of your business
Violations of advertising or marketing laws
Infringement of intellectual property rights
11. Third-Party Platforms
Our services may involve third-party platforms such as:
Google
Meta (Facebook & Instagram)
Hosting providers
Email marketing platforms
We are not responsible for changes, outages, account suspensions, or policy updates made by third-party platforms.
Clients are responsible for complying with all third-party platform policies.
12. Website Use
You agree not to:
Use our website for unlawful purposes
Attempt to gain unauthorized access to our systems
Interfere with website functionality
Copy or reproduce content without permission
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Nova Scotia and the laws of Canada applicable therein.
Any disputes shall be resolved in the courts located in that jurisdiction.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website or services after updates constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions regarding these Terms, please contact:
Online Media
Website: onlinemedia.ca
Email: Click to show hidden encoded email
